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OHQ's records are adequate evidence of a fee that is payable unless they are shown to be inaccurate. Customer will use its practical efforts to inform OHQ of any type of invoice dispute within fourteen (14) days of receipt of a billing, adhering to the process laid out in Area 15. If Client disputes an invoice, the billing should proceed to be paid on time nevertheless OHQ will certainly attribute or refund Consumer if it is later reasonably identified by OHQ or according to the disagreement resolution process detailed in Area 15 that the billing was wrong and the Consumer is entitled to a credit scores or reimbursement.

Such revisions might consist of, without limitation, modifications for the Registration Fees or Usage Charges for OHQ Paid Solutions, modifications to the usage allocations included in the Prices Strategies, and discontinuation of Pricing Strategies. (a) Each such modification will take result after sensible advance written notification is offered to Customer (as an example, by being published to the OHQ Web Site), except that any type of such modification that impacts a Selected Paid Solution will relate to Client beginning at the commencement of a Paid Service Term starting no much less than thirty (30) days from the date which OHQ supplies notice of such revision to Client according to Area 16.8.

If Customer does not terminate its use any kind of afflicted Selected Paid Solution prior to the efficient date of such modification, Consumer will certainly be regarded to have accepted such modification relative to such Selected Paid Service. (b) If a Rates Strategy chosen by Consumer is terminated, OHQ will offer Customer with practical advance notice of no less than thirty (30) days and Customer will certainly be given the alternative of selecting a brand-new Pricing Plan from then-current prices plans used by OHQ.

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For avoidance of question, this paragraph does not relate to modifications to the Catalog, which are dealt with in Area 7 (virtual assistant receptionist).1. Customer represents that all details provided by Client and its callers to OHQ (including, without constraint, all call details and details concerning Customer's Charge card) is precise, current and total at the time it is provided to OHQ

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Customer must whatsoever times follow all legislations, laws, standards and codes suitable in connection with its use OHQ Offerings and the Customer's supply of its item and services to its customers. Consumer will certainly not use any type of OHQ Offerings to involve in, or to motivate or assist others to take part in, any unlawful or deceptive tasks.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Customer will incur the relevant Subscription Charge for the new Paid Service Term (the ""). The reliable date of such termination will certainly be either (i) the Asked For Termination Date, or should Consumer not specify a Requested Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Membership Charges that have been pre-paid will certainly be kept and the OHQ Offerings readily available to Customer till the last day of the Last Paid Service Term (subject to reinstatement costs under condition 10.3(e)) and the extra balance of the Prepaid Use Credit will be kept by OHQ for future usage by Consumer if Consumer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Solution, OHQ will not be liable in any means for responding to telephone calls, taking or providing messages, or executing any type of various other tasks about such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may terminate Client's Account and Client's access to the Account.

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(e) Complying with termination of any kind of OHQ Services, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might call for that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable costs in processing the reinstatement) Information accumulated by OHQ from Customer and its callers might be made use of, disclosed and shared by OHQ based on OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as may be amended every so often.

The Controller hereby appoints the Processor relative to handling tasks embarked on during the arrangement of receptionist services. OHQ and Customer recognize and agree that the Processor undergoes the complying with responsibilities: The Processor will follow the appropriate Data Defense Rules and need to: (a) only act upon the written guidelines of the Controller and make certain those acting under their authority do the very same; (b) ensure that individuals refining the information go through an obligation of confidence; (c) utilize its ideal endeavours to guard and secure all personal data from unsanctioned or unlawful handling, consisting of (but not limited to) accidental loss, damage or damages; (d) ensure that all processing meets the demands of the GDPR and associated Data Security Regulation; (e) make certain that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the previous permission of the Controller; notify the Controller of any desired modifications concerning Sub-Processors; they carry out a composed agreement having the same data protection obligations as laid out in these Terms; comprehend that any type of failing for the Sub-processor to follow the Information Protection Laws, the Cpu remains totally reliant the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in providing subject accessibility and permitting data subjects to exercise their legal rights under the Information Protection Rules.

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The Controller will lug out adequate and appropriate onboarding and due persistance look for all Cpus, with a full evaluation of the obligatory Information Protection Legislation demands. The Controller shall confirm that the Processor has ample and recorded processes for information breaches, data retention and data transfers in position. The Controller will obtain evidence from the Cpu regarding the: (a) confirmation and dependability of the workers utilized by the Processor; (b) any kind of certifications, accreditations and plans as described in the onboarding procedure; (c) technical and operational procedures utilized in guarding the Personal Information; and (d) treatments in area for enabling information based on exercise their rights, consisting of (however not limited to), subject accessibility requests, erasure & correction treatments and restriction of handling measures.