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OHQ's records are adequate proof of a charge that is payable unless they are shown to be wrong. Customer will use its reasonable endeavours to inform OHQ of any type of billing disagreement within fourteen (14) days of receipt of an invoice, adhering to the procedure laid out in Area 15. If Client disagreements an invoice, the billing should remain to be paid in a timely manner nevertheless OHQ will certainly attribute or reimburse Client if it is later on reasonably determined by OHQ or pursuant to the disagreement resolution process detailed in Area 15 that the billing was inaccurate and the Consumer is qualified to a credit or reimbursement.

Such alterations might consist of, without limitation, changes to the amounts of the Membership Charges or Use Charges for OHQ Paid Solutions, adjustments to the usage allocations consisted of in the Prices Plans, and discontinuation of Rates Strategies. (a) Each such modification will certainly take effect after reasonable breakthrough composed notice is offered to Client (for instance, by being posted to the OHQ Website), except that any type of such revision that impacts a Selected Paid Solution will relate to Customer starting at the commencement of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ supplies notice of such alteration to Customer based on Area 16.8.

If Client does not terminate its use of any afflicted Selected Paid Solution prior to the reliable day of such modification, Client will be deemed to have actually accepted such revision relative to such Selected Paid Service. (b) If a Pricing Strategy picked by Client is terminated, OHQ will provide Customer with practical breakthrough notice of no much less than thirty (30) days and Client will be given the choice of choosing a new Rates Strategy from then-current rates strategies supplied by OHQ.

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For avoidance of doubt, this paragraph does not relate to changes to the Cost Checklist, which are addressed in Section 7 (medical virtual receptionist).1. Client stands for that all details offered by Client and its callers to OHQ (consisting of, without constraint, all call info and info regarding Customer's Bank card) is accurate, updated and full at the time it is offered to OHQ

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Consumer has to at all times abide by all regulations, guidelines, standards and codes suitable about its usage of OHQ Offerings and the Consumer's supply of its item and services to its callers. Consumer will not utilize any kind of OHQ Offerings to engage in, or to encourage or help others to engage in, any kind of prohibited or fraudulent tasks.

If a new Paid Solution Term starts earlier than three (3) days after such email is sent, Client will certainly sustain the relevant Registration Fee for the brand-new Paid Solution Term (the ""). The efficient day of such termination will be either (i) the Requested Discontinuation Date, or needs to Client not mention an Asked for Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Client ends pursuant to this Area 10.1(b): (i). The Registration Fees that have been pre-paid will certainly be retained and the OHQ Offerings readily available to Customer until the last day of the Last Paid Service Term (based on reinstatement costs under condition 10.3(e)) and the unused balance of the Prepaid Use Credit rating will certainly be maintained by OHQ for future use by Consumer if Consumer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any type of OHQ Solution, OHQ will not be responsible in any means for addressing telephone calls, taking or supplying messages, or executing any other activities in connection with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ may end Customer's Account and Consumer's accessibility to the Account.

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(e) Complying with termination of any kind of OHQ Services, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ might require that Consumer pay a reinstatement charge of $30 (to cover OHQ's practical expenses in refining the reinstatement) Details accumulated by OHQ from Customer and its customers may be used, disclosed and shared by OHQ based on OHQ's privacy plan as available on the OHQ Site ("") and as may be changed every now and then.

The Controller hereby appoints the Cpu relative to processing activities taken on during the provision of assistant services. OHQ and Consumer recognize and concur that the Processor goes through the complying with obligations: The Processor shall adhere to the relevant Data Protection Regulations and have to: (a) just act upon the created instructions of the Controller and ensure those acting under their authority do the very same; (b) ensure that people processing the data are subject to a responsibility of confidence; (c) use its ideal endeavours to guard and protect all personal information from unauthorised or illegal handling, consisting of (however not limited to) accidental loss, destruction or damages; (d) guarantee that all processing satisfies the requirements of the GDPR and associated Information Protection Laws; (e) ensure that where a Sub-Processor is used, they: only involve a Sub-Processor with the prior consent of the Controller; notify the Controller of any type of designated changes worrying Sub-Processors; they apply a created agreement including the very same data defense commitments as established out in these Terms; recognize that any failure for the Sub-processor to abide by the Information Security Regulation, the Processor continues to be completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in supplying subject access and permitting information subjects to exercise their rights under the Information Security Regulations.

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The Controller shall bring out adequate and appropriate onboarding and due persistance checks for all Cpus, with a complete evaluation of the required Data Security Regulation demands. The Controller shall validate that the Processor has sufficient and recorded processes for information breaches, data retention and data transfers in position. The Controller will obtain evidence from the Processor regarding the: (a) verification and reliability of the staff members made use of by the Cpu; (b) any kind of certificates, certifications and policies as referred to in the onboarding process; (c) technical and functional steps used in protecting the Personal Information; and (d) treatments in position for allowing information subjects to exercise their rights, including (however not limited to), subject accessibility demands, erasure & rectification treatments and restriction of processing measures.